How Rocketcleaners
work for customers

Tell us what you need
01

Tell us what you need

02

Explore the profiles of cleaning professionals

Explore the profiles of cleaning professionals
Contact
03

Contact

04

Reserve the best professional for your needs

Reserve the best professional for your needs
Place your order
05

Place your order

06

Rate the professional

Rate the professional
What is Rocketcleaners?

What is Rocketcleaners?

Questions and answers
How do I find the professional I need?

You can send us your request for free, indicating in detail the service you need.

Or you can browse professionals available to help you.

Then, professionals who are interested and available to help you will send you their proposals, and you will be able to contact them directly.

How do I communicate with a professional?

Open the profiles of the professionals you like and use the “Contact” button to send your request to them. You can chat with them directly. In addition to the chat function, you can also view the phone number and speak with the professional by phone.

Who should I contact if I have problems with an order or with a professional?

Our customer service team is available throughout the day. If you have any issues with orders, payments, your profile, or other questions, simply contact our support specialists.

How does Rocketcleaners review new members?

At Rocketcleaners, we have a thorough selection process and require guarantees and documentation from professionals who offer their services, in order to work with qualified and trustworthy professionals. We also conduct an online interview with members of our team and have a quality evaluation process for professionals, ensuring that those who do not meet the high standards we require cannot continue as members of Rocketcleaners.

How does Rocketcleaners verify professionals’ reviews?

For a review to be considered verified, the client must complete the entire hiring process within the platform. This includes requesting the service, receiving the contact details of registered professionals, confirming which professional was hired, and, once the job is completed, leaving the corresponding review.

Do you still have questions?

We are happy to help you with any questions you may have.

Send us a message anytime.